Shipping Policy
Last updated: October 5, 2026
This Shipping Policy explains the shipping options, charges, order processing, delivery, tracking, and related procedures for purchases made through Javoreni.com.
Javoreni is operated by Wuhan Xuejitang Network Service Co., Ltd.
1. Shipping Destination
The shipping rates described in this policy currently apply to eligible orders shipped to addresses within the United States.
Shipping availability is determined by the delivery address entered during checkout.
If an address cannot be serviced by the available shipping methods, the applicable shipping option may not appear at checkout.
2. Order Processing Time
Orders are generally processed within 1–3 business days after the order is successfully placed and payment is confirmed.
Business days do not include weekends or applicable public holidays.
During periods of high order volume, promotional events, or holidays, processing may take longer than usual.
Once an order has been shipped, customers will receive shipment or tracking information where available.
3. U.S. Shipping Rates
Our current U.S. shipping options are based on the order subtotal displayed during checkout.
Standard Shipping
Orders from US$1.00 to US$38.99: US$2.99
Free Standard Shipping
Orders from US$39.00 to US$48.99: Free
Express Shipping
Orders from US$0.00 to US$48.99: US$5.99
Free Express Shipping
Orders of US$49.00 or more: Free
Where more than one shipping method is available for an order, the available options will be displayed at checkout.
4. Estimated Delivery Time
Estimated delivery time begins after order processing is completed.
Standard Shipping within the United States:
Approximately 5–10 business days after processing.
Express Shipping within the United States:
Approximately 2–5 business days after processing.
These delivery times are estimates and are not guaranteed.
Actual delivery times may vary due to carrier operations, weather, holidays, address issues, transportation disruptions, or other circumstances outside our reasonable control.
5. Order Tracking
When tracking information is available, it will be provided after the order has shipped.
Customers may use the tracking number provided in their shipment confirmation to monitor the delivery status through the relevant carrier or tracking service.
Please allow time for newly issued tracking information to become active after the carrier receives the parcel.
If your tracking information has not updated for an extended period, please contact:
6. Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please check the following information carefully before submitting your order:
- Recipient name
- Street address
- Apartment, suite, or unit number, where applicable
- City
- State
- ZIP code
- Telephone number
If you discover an address error after placing your order, please contact us as soon as possible at service@Javoreni.com.
We cannot guarantee that an address can be changed after an order has entered processing or has been transferred to the carrier.
7. Delayed Shipments
Delivery delays may occasionally occur due to factors including:
- Carrier delays
- Severe weather
- High shipping volume
- Holiday periods
- Address verification issues
- Transportation disruptions
- Other circumstances outside our reasonable control
If your order appears significantly delayed, please contact us and provide your order number.
8. Lost Packages
If tracking information indicates that your package has been lost, or if it has not been delivered within a reasonable period after the estimated delivery window, please contact:
We may request your order number, shipping address, and tracking information to review the shipment with the applicable carrier or fulfillment provider.
9. Damaged Packages or Incorrect Items
If your order arrives damaged, defective, or materially different from what you ordered, please contact us as soon as reasonably possible.
Please provide:
- Your order number
- A description of the issue
- Photographs of the product, where appropriate
- Photographs of the packaging, where appropriate
Email: service@Javoreni.com
We will review the information and provide the appropriate next steps.
10. Taxes, Duties, and Other Charges
Applicable taxes are calculated or displayed during checkout where required.
If additional governmental charges, duties, or fees apply based on the shipping destination or applicable law, responsibility for those charges will be determined according to the applicable checkout terms and local requirements.
11. Returns After Delivery
Eligible products may be returned within 180 days from the date of delivery, subject to the conditions, exclusions, and procedures stated in our Return & Refund Policy.
The 180-day return period begins on the date the order is recorded as delivered.
Customers must contact us before returning an item.
Email: service@Javoreni.com
Do not return products to our registered company address unless our customer service team specifically instructs you to do so.
12. Return Address
A return destination may differ from our registered corporate address.
Before sending any return, please contact:
Our customer service team will provide the applicable return instructions after reviewing the request.
Unauthorized returns sent to an incorrect address may not be accepted or processed.
13. Customer Support
For shipping, tracking, delivery, return, or order-related questions, please contact us:
Email: service@Javoreni.com
Telephone: +86 13715383528
Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM PDT
Messages received outside our regular customer service hours will be reviewed during the next business day.
14. Company Information
Brand: Javoreni
Website: Javoreni.com
Javoreni is operated by Wuhan Xuejitang Network Service Co., Ltd.
Operating Company:
Wuhan Xuejitang Network Service Co., Ltd.
Responsible Person:
Wang Yang
Registered Address:
Room 104-2141, 1st Floor, Building 1, Zhongke Xinyuan Community, No. 153 Bayi Road, Wuchang District, Wuhan, Hubei Province, P.R. China
Customer Service Email:
service@Javoreni.com
Telephone:
+86 13715383528
Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM PDT
Last updated: October 5, 2026